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Privacy Policy

Bespoke Precision Building
1. Introduction
Bespoke Precision Building (referred to as "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Collection of Personal Information
We may collect personal information from you in various ways, including but not limited to:

  • When you contact us via phone, email, or through our website.

  • When you engage our services.

  • Through online forms and surveys.

  • During site visits and consultations.

The types of personal information we may collect include:

  • Your name, address, phone number, and email address.

  • Details of the services you have requested or enquired about.

  • Information necessary for invoicing and payment.

  • Any other information you provide to us.

3. Use of Personal Information
We use your personal information for the following purposes:

  • To provide and manage our services.

  • To communicate with you and respond to your enquiries.

  • To process payments and manage accounts.

  • To improve our services and conduct customer satisfaction surveys.

  • To comply with legal and regulatory requirements.

4. Disclosure of Personal Information
We may disclose your personal information to:

  • Our employees, contractors, and service providers who need the information to perform their duties.

  • Third-party service providers who assist us with our business operations (e.g., IT support, marketing).

  • Legal and regulatory authorities when required by law.

We do not sell or rent your personal information to third parties for marketing purposes.

5. Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes the use of physical, electronic, and procedural safeguards.

6. Access to and Correction of Personal Information
You have the right to access the personal information we hold about you and to request corrections if you believe it is inaccurate, incomplete, or out-of-date. To do so, please contact us using the details provided below.

7. Cookies and Website Analytics
Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings. We may also use website analytics tools to collect information about how you use our site, which helps us improve our services and user experience.

8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review the policy periodically.

9. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:Bespoke Precision Building
81-83 Campbell St, Surry Hills NSW 2010, Australia

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